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When something goes wrong, the law requires you to be open and honest, and to follow specific steps. This free quick guide makes the Duty of Candour clear.
Inside, you’ll find:
· The difference between the general duty of openness and the specific legal duty
· What counts as a notifiable safety incident
· The eight steps to follow, from the first conversation to the written follow-up
· Who the “relevant person” is
· Why saying sorry isn’t admitting liability
2 pages · Updated October 2026
When something goes wrong, the law requires you to be open and honest, and to follow specific steps. This free quick guide makes the Duty of Candour clear.
Inside, you’ll find:
· The difference between the general duty of openness and the specific legal duty
· What counts as a notifiable safety incident
· The eight steps to follow, from the first conversation to the written follow-up
· Who the “relevant person” is
· Why saying sorry isn’t admitting liability
2 pages · Updated October 2026